Pricing
Free to try. One price after that.
One product with every feature in it. You choose a plan by the number of guards you run, not by sites, clients, office users or modules.
Free trial
R0 for 14 days
Register your company and use the whole app with up to 10 guards. No card needed.
- Every feature, on the app and the website
- Your own sites, guards and roster
- Import your lists from Excel, a PDF or a photo
- Nothing is deleted when the trial ends
A plan for your number of guards
From R599 a month
One price for your plan, paid monthly by card, in rand. A plan is the number of guards you can have active at one time; you choose it and can change it.
- Every feature included, no modules to buy
- Unlimited sites, clients and office users
- No setup fee and no contract
- Pay a month at a time, stop when you like
The price list
One plan, one price
A plan is the number of guards you can have active at one time. You choose the plan, so the price is never a surprise. With the plan full, you switch off a guard who has left or move to a larger plan before you add another.
| Active guards | Per month | Per guard, with the plan full |
|---|---|---|
| Up to 10 guards | R599 | about R60 |
| 11 to 25 guards | R1 299 | about R52 |
| 26 to 50 guards | R2 399 | about R48 |
| 51 to 100 guards | R4 199 | about R42 |
| More than 100 guards | Ask us for a quote | Agreed with you |
Is it worth it?
What the price buys, in your own numbers
Take a company of 35 guards: R2 399 a month, about R69 a guard. Put that beside what it replaces.
- The office work. Building the roster and the posting sheets, phoning sites to find out who arrived, chasing the occurrence book and the registers: hours of an office administrator's week, every week.
- One unmanned post. A guard who did not arrive and was not noticed until the client phoned. The credit on that month's invoice, or the contract itself, can cost more than a year of Truepost.
- The hours on timesheets. The person who works out every guard's shifts, Sundays, public holidays, nights and overtime each pay period, from paper registers, by hand. Truepost hands them the sheet.
- The dispute you cannot prove. A client says the guard was not there, or a guard says he was. Truepost holds the book-on, the GPS position and the photo, with the time.
- The PSIRA inspection. The namelist, the registers and every certificate on file, printed in a minute instead of a weekend.
- A guard's phone is enough. No clocking hardware to buy, install or replace at any site.
A guard's wage is around R6 500 a month. For a company of 35, Truepost comes to about 1% of the guards' wages, and a fraction of an office administrator's salary.
Always included
No modules, no add-ons
The app and the website
For every guard, driver, supervisor and office person you add.
Every feature
Clocking, monitoring, rosters, occurrence book, timesheets, compliance, pickups and client reports.
Support by email
Write to [email protected] on business days.
Questions
About the trial and the price
What does the trial include?
Everything. A new company starts on a 14-day trial with up to 10 guards, and every feature works.
Do I need a card to start?
No. You register with your cellphone number and your company's details.
What happens when the trial ends?
We tell the owner three days before. To carry on, the owner starts a plan on the website and pays the first month by card. If no plan is started, the company stops: everything you entered is kept and can still be read, but nothing can be added or changed and guards cannot book on until a plan is started. A trial that was never used (no sites and no guards) is closed, and can be reopened if you ask.
How do we pay?
By card, a month ahead. The owner chooses a plan on the website and pays on our payment company's secure page; the plan starts that moment. The card is kept by the payment company, never by us, and is charged on the same day each month. The owner sees every invoice, with its PDF, under Plans & billing on the website.
What if a monthly payment fails?
We tell the owner at once and try the card again each day. You keep working for 3 days after the day it was due. Still unpaid after that, the company stops until it is paid: everything is kept and can still be read, but nothing can be changed and guards cannot book on. A guard who is on duty at that moment can still book off. Nothing is deleted.
How is the price worked out?
By the plan you choose. A plan is the number of guards you can have active at one time, and each plan has one price. Sites, clients, office users and features are not limited.
Guards come and go every week. Does the price jump around?
No. The price is your plan's price, whichever guards come and go. It changes only when you change your plan.
What happens when our plan is full?
You cannot add another guard, or switch one back on, until you switch off a guard who has left or move to a larger plan. The owner moves up on the website: the larger plan is paid for and starts at once. Guards who are already active are never affected.
We want to move up to a larger plan part-way through our month. What do we pay?
Only the difference, and only for the days left. If you are on up to 10 guards and move up with 12 days of your month left, your card is charged the difference between the two plans for those 12 days, and the larger plan starts at once. From your next renewal you pay the larger plan in full. The website shows the exact amount before you confirm.
Can we move to a smaller plan?
Yes, once your active guards fit in it. The smaller plan starts when your plan next renews. Until then you stay on the plan you paid for, and nothing is paid back for the days that remain. You can call the move off before it starts.
Is there a contract or a setup fee?
No contract and no setup fee. You pay a month at a time and can stop whenever you like: remove your card and your plan is not charged again.
Can we get help setting up?
Yes. Write to [email protected] and we will walk you through it, including importing your lists.
Start with ten guards and one site.
If it does not make your day easier inside two weeks, you have lost nothing.